Jyske Realkredit A/S

Anne Hansen

Feb 2021

Due to a rejected payment from my old bank that I am not notified about, I end up paying the bill immediately when I discover the error, but unfortunately too late. The bill is paid and I then receive a bill with late payment interest and fees. Then call Jutland Realkredit and ask them if they will cancel the fees and interest on arrears, as this is an isolated case in my 9 years as a home owner and fixed depositor. It refuses Jutske realkredit, but believes that I should forward the bill to my old bank, as they at least have not made a mistake. I can only give them credit for that, but I don't think I have either, as I was not made aware of the rejected payment in the first place. As the founder and director of 2 companies, I know firsthand how good customer service it can be for my customers who, on isolated occasions, make a late payment, to waive their fees and interest if it ever comes to that. Jyske realkredit has now lost a customer who has paid you regularly for 9 years (former BRF credit customer, which you took over) Dear Juyske realkredit. There are approximately 120,000 in my professional network of directors and company managers, and many ask for bank recommendations both for their private lives and for their businesses. You can guarantee that your name will never appear in a recommendation from me.

Jesper Kam

Jun 2019

Their website is totally useless, you can't go in and find new loans or anything, just the basic info. about his existing loan, it seems very frivolous and that they are not at all interested in lending money, miss BRf transparent website.

mike o

Sep 2019

After Jyske took over BRF, they increased the collection system. Weird little amounts are over-charged, double-bills are sent out, and when you contact them about it, they can't answer it. Really nice.

Henning Scheil

Jan 2022

Perhaps as exciting as Brf-kredit, the hope is what it will become.

prede0006

Jun 2019

Would have rescheduled a loan, but he couldn't figure that out